Makalu - Return Policy

Return Policy – ​​Makalu

We want you to love your purchase 💛
All of our products are printed uniquely for you after order, which means we don't have a traditional warehouse. That's why we handle returns a little differently:

Faulty product or printing?
If you received an item with:

- Incorrect pressure
- Damage to the product
- Wrong size delivered compared to what you ordered
Then we will of course replace it for you free of charge!
Contact us within 7 days of delivery with a picture of the product and we will send you a new one at no extra cost.

info@makalu-wear.com

Regretted or chose the wrong size?
Since each garment is printed to order, we unfortunately cannot accept returns or exchanges for:

Undone purchase
Wrong choice of color/size
Fit that doesn't feel right
But! Please get in touch and we will try to resolve it – for example through a discount on a new order.

Tips for the right size:
Use our size guide and check out pictures from our customers on social media. Don't hesitate to ask us if you're unsure.

Shipping & returns issues
All orders are shipped with tracking from our printing house within 2–5 business days.
If the complaint is approved, we will cover all costs.

Contact us:
info@makalu-wear.com
Instagram DM: @makalu.wear.official